Union directs HSBC employees not to fill in survey

Banking employees’ union MUBE said HSBC Malta was exercising undue pressure on members and staff by “deceptively enticing” staff members to fill in an employee survey positively.

The union has directed all members to ignore the Global People’s Survey for 2011, and instructed them not to fill in the survey. Non-members following the directive will also be covered in line with collective agreement provisions.

The Malta Union of Bank Employees said it had been repeatedly inundated with reports that line management was pressuring staff in filling out such survey, on a yearly basis.

The union said it had confirmed that in previous years and especially last year, specific calls had been received from a head-office department clearly identifying staff members who had not yet filled in the employee survey and imposing upon the line-managers to put subtle pressure on these employees.

“We are being presented with a situation where management on one hand is declaring that the survey is not mandatory, whilst on the other is exerting direct pressure on line management to ‘do the job’,” MUBE president William Portelli said.

Portelli said this practice was unacceptable and that it was ridiculing the whole ‘voluntary’ nature of the exercise.