GO awards mobile customers with free SMSes following service outage
"As a sign of goodwill", GO will be awarding its mobile customers 100 free SMSes following the 6 September mobile network service outage.
GO will be awarding its mobile customers 100 free SMSes following the 6 September mobile network service outage "as a sign of goodwill".
GO's mobile network was affected last week by a disruption that was promptly cleared and service restored by early afternoon of the same day. In the wake of the service disruption, GO expressed its sincere apologies to customers for the inconvenience caused.
Speaking about the company's gesture, Markus Golder, Chief Commercial Officer at GO, said: "We want to take this opportunity to make it up to those effected by the outage for the inconvenience and frustration they experienced over the disruption period. This further emphasises GO's ongoing commitment towards its customers.
"We truly appreciate our customers' support throughout the company's difficult period last week."