After Davies, what’s next for Air Malta?

How can Air Malta squeeze out more cost to achieve breakeven by 2016? CEO Peter Davies suggests more productivity and pilots flying more hours. But his contract expires next year. Will his restructuring plan achieve fruition without his guidance?

Peter Davies - his contract will expire in April 2014
Peter Davies - his contract will expire in April 2014

The jury is still out on whether Peter Davies is ready to extend his contract beyond April 2014.

At 64, the Welshman might just as well decide to call it a day. Under a €230 million restructuring plan mandated by the European Commission, he managed to stabilise Air Malta's balance sheet and halve the airline's losses from €78 million in 2011 to €30.9 million in 2013. He was tasked to see the airline breakeven by 2016, but his €500,000 contract expires by the next financial year: it's no secret that the new Labour government is eager to see a Maltese chief executive step in his shoes. The question is whether Davies will be asked to shepherd his successor as he takes on the reins of the restructuring programme.

Tourism Minister Karmenu Vella was not present for last week's presentation of the Air Malta financials. He said the reduced losses were "positive" but that any trend of success would become evident in 2014 and 2015. But a cursory glance at Air Malta's last two years - increased revenue, lower staffing, the inspirational rebranding - would suggest even to the harshest of critics that the airline is on the right track.

"We're not rejoicing, we're not fantastically elated. But we're confident that we've done a good job so far, even though there are more losses to reduce," Davies says. "I'd probably use Churchill's words to say that a pessimist sees the difficulty in every opportunity, and an optimist sees the opportunity in every difficulty. It's a journey: I'd be concerned if we were flying to Moscow and our plane was heading towards Casablanca. But if we're over the Alps, then we are on the right route."

So far, Air Malta's journey has been driven by enhanced revenues, with more passengers flown, and more cash coming in from ancillary services. Years back, dismal on-time performance had the airline "at the bottom of the pile" as Davies says. Now it's edging towards an 85% punctuality rate that is saving it more nickels and dimes. "It's a number of processes to cut down on wastage, keep the costs under control, and improve our efficiency," Davies says of the airline's cost-cutting mission.

So what will it take to keep the airline en route to breakeven? Under the €230 million restructuring plan, the airline levelled out the balance sheet, rebranded itself and even moved out of its colonial military headquarters into the open-plan Skyparks offices, and paying retirement pay-outs to keep staffing down. But Davies says that, even when eventually a new CEO takes over, the airline cannot afford to keep its foot off the pedal.

"We've done a huge amount in improving our revenue, and we need to increase passengers in the winter and shoulder months. We have a more attractive airline and that has had a great impact on encouraging people to come here. But the future is about driving out more cost: and that's about the way we do things, doing them better, using technology to make things more effective, how much more we can squeeze out of our suppliers, and how we can change our modus operandi to make sure we are as efficient as possible against the product we provide."

Davies chimes in with the ultimate in low-cost driven models. Ryanair. "We'll never get down to their cost base. It's impossible. Because their style of operating an airline is absolutely different," he says, citing the fact that their pilots fly some 900 hours a year (close to the maximum EU limits - Air Malta's fly an average of 600), and that their cabin crew turn around an aircraft in 25 minutes, ensuring that more aircraft is in the air, faster. In short it's about productivity (not to mention, in the case of Ryanair, lower salaries and the fact that trainees pay their own way...)

"They also have advertising all over the aircraft, and don't even carry safety cards, minimising weight. You have to admire them - every single scrap is investigated and reduced. And I think we can learn a lot from the low-cost industry, which is why we have to take all the advantages that they have created. But we will never get it down to that. I'd love to think we could get more productivity from our people."

But it's true that the irony of low-cost aviation is that the phenomenon of flying to so called 'underserved routes' is made possible through tax money financing lower landing fees, even while LCCs like Ryanair reap the gigantic profits of these economies of scale. Davies says he doesn't blame the government for welcoming any airline that brings in more tourists, but he says that Air Malta cannot afford to keep its eyes down to what's happening in the industry.

"If we don't drive costs down, there will be serious consequences," he says, mentioning a list of some 15 European airlines bleeding money and demanding state subsidies - while in the Gulf, Emirates is considering a $30 billion order to double its fleet of A380 superjumbos, suggesting that the centre of travel is converging on a point where the world's major cities are all 15 hours away.

"I implore to everyone in the company: we must drive our costs down, and we have to appeal to [pilots' union] ALPA and the union of cabin crew that we must drive down costs," Davies says as we broach the subject of unions.

But the truth is that Davies and the airline's main unions remain at loggerheads. The union says Air Malta needs more pilots, but that's surely not on the agenda - if anything Davies wants to see pilots fly more hours and cabin crew effecting the cost-cutting turnarounds Air Malta would benefit from. And that means overcoming a collective agreement that safeguards some handsome benefits (a recent MaltaToday exposé of a €750 penalty that is paid to every single pilot for cancelled leave riled the union) - not to mention the fact that ALPA resents Davies.

"I think there are opportunities for ALPA and UCC to play a more effective role. I'm not saying they don't - they do a great job. But I think they have to take a look at themselves in the mirror. Everyone has a big responsibility, and they are important people... and they should look at their own consciences, and see how they can make a difference."

Then there is the complex business of pricing. You must either snap up Air Malta's cheap seats months ahead, or expect to be charged at prices double those of Ryanair. And that includes the fact, Davies then points out, that Air Malta's new fuel hedging policy has it buying fuel at $935 per metric tonne, far cheaper than Ryanair's $980. "So when the cost that represents 30% of your costs is less than the competition's, and they are still flying at half our costs... that's down to productivity."

So - is stripped-down low cost the only way to go?

"I'm not going to plaster the airplanes with tacky adverts. I don't think it's the image Air Malta wants to portray because that's not the image Malta wants to portray. It's not a tacky destination. It's a sophisticated, elegant destination that commands a certain price premium. And a lot of people will feel comfortable travelling on Air Malta, and a lot of people are happy jumping aboard Ryanair."

Davies says he has no problem with competition. "But the biggest competition to Air Malta can be Air Malta itself," he remarks, as we get back on the subject of unions. "The point we have to make with the unions is that we have no God-given right to survive as an airline if we don't do our best. I ask people why Air Malta should be any different and there is no answer."

Davies says he is motivated by the prospect of Air Malta servicing routes that can bring new tourists - Chinese, Indian and Filipino middle-income travellers - through such Middle East gateways. He suggests that this global opportunity is Air Malta's next frontier, even though it will require "stamina and vision" to bring about. He also mentions the opportunity to have Malta become a central distribution point for cargo airlines. And a future with some sort of strategic partner in the airline seems to be a question of not if, but when.

"I won't comment on buying stakes in the airline, that's not my call. All I can say is that you don't have to be very clever to see that China is becoming one of the most significant industrial and commercial forces in the world," he says when I mention the part-privatisation of Enemalta as an example of new capital being brought into the country's industries.

"The previous chairman [Louis Farrugia] said we would require capital injection. Where it comes from is not for me to speculate upon. But from a business point of view, that will inevitably have to happen."

Davies knows that by 2014, he will look back at an airline that he strengthened with new foundations. But his words suggest that there is some finality in this journey, and that an end-point might be in view. "As far as I'm concerned, I would have done my job up to that point. I would have got a new board of directors and a new government, and presumably a new CEO... but we would have created a better base, a better chassis, that gives the airline better foundations as I'm leaving than when I found it."

avatar
It is crystal clear to anyone without biased views, apart from the good of the national interest, that KM is far, far away from out of the woods. Greatly increased productivity is not only desired but absolutely essential. To those powerful inhouse lobbies, I would recommend to forget the easy peasy GonziPN years of full sweet abandon, and get their backsides on the productivity ladder. Either that, or Air Malta should be liberalised of this old mould by a big dose of privatisation.
avatar
If Mr Davies or any other is asking the Pilots to give up some of their salaries they must be nuts. I always said that if the Union has more power than the company there can be no more company. Do not forget that if there is no owner there is no job and there will be no union. It has happened to a lot bigger companies. Good examples are British Airways, Air France and Alitalia to name a few. The Unions want to dictate to the owners how to run the airline but the unions are not the ones paying the expenses and paying the wages, the owners are. In our case the owner of Air Malta is the Maltese Tax who just pumped aver 230,000,000 million euros to bail it out of it's misery. Some unions are good for employee wages and their rights but some are also the doom and gloom of a company. So it is a dilemma of who is right and who is wrong, but at the end always remember that if there are no owners there are no jobs. Mr Davies you are doing the best you know how now it is in the hands of the Maltese Government to figure out which way to proceed after next year.
avatar
I think mr Davies deserves a medal for protecting the taxpayer. Yes, you heard me! Had it not been for him the taxpayer would have needed to shell out MILLIONS to bail them out. Air Malta would have probably gone bust! He is right. If you allow the unions to dictate matters, as they have always done, there is only one way Air Malta will go and that is the way Olympic Airways has done some years ago; Cyprus Air and Alitalia are also on their way out simply because the unions are just too powerful. That is what the government NEEDS to do i.e. curb the power of the unions. There is no reason why Ryanair productivity should be so much higher than Air Malta's. We may not exactly be equal to them but there should not be a 50% productivity difference either. Yes, Thank you Mr Davies. You have more than deserved your salary. Please ignore the 'cwiec Maltin' who think differently. You may need to ask a Maltese person what cwiec means!!
avatar
I have read the interview you held with Mr. Davies of Air Malta. By his own admission the only ways he managed to get results was by reducing staff with a golden hand shake, squeezing suppliers and cutting costs. I find it incredulous that it had to be a 500,000 euro yearly paycheck to do this. These are measures that any corner grocer would have done to save his business. When the 2008 crush hit my business the first things I did was garage my fancy car and half my wage to save my business. What would have been impressive would have been improving the service and all that is offered on board and increase traffic. Offering a paltry meal which the caterer would charge something like one or two Euros definitely does not justify nearly a hundred Euros more in the cost of a plane ride in comparison to say Ryanair. And from personal experience the quality is only getting worse and with more reductions and replacements with cheaper items. And rumor has it that soon you will be buying your soft drinks as against the complimentary ones always offered. Taking on his major headaches and winning would have rendered Davies a worthwhile investment. The likes of the pilots who with their pathetically over paid job and cushy jobs seem to be invincible and the caterer who is constantly being harassed because he has a water tight contract which the previous administration made sure was so and which Mr. Davies tried so hard to get out of without success. The pilots’ bullying tactics are well known so much so that the incident regarding the leader of the union stopping a flight till he arrived with his family seems to have died a natural death. His wage packet and that of the ex –pat team he surrounded himself with would have paid for a few items which they are constantly removing from the service AirMalta used to offer. Not to mention the number of jobs lost because of lack of sales the suppliers had with the national airline. It would be worth the government while to review what they actually did to half their losses… definitely not half their wages which are already bloated but killed so many other jobs- without a golden handshake. They have locked themselves in their ivory tower and do not even acknowledge emails let alone engage into correspondence. The previous administration got rid of the cwicc Maltin and put in arrogant useless ex- pats. So what happens after next March if what was promised doesn’t materialize? Do they refund the money spent on them? Sooner we see the back of them the better for all concerned.