Hotel Phoenicia names Employee of the Year

Landmark 5-star Hotel Phoenicia has named Housekeeping Supervisor Antoinette Pisani as its Employee of the Year 2013. The annual award has been established to shine a light on the outstanding contribution individual employees make to Hotel Phoenicia and its guests and to the wider tourism product. This award recognises an outstanding Hotel Phoenicia employee who exemplifies above-average technical competence and hospitality skills.

Ms. Pisani, pictured with Hotel Phoenicia General Manager, Charles Azzopardi, “Joining the hotel’s housekeeping department in 1997 providing sterling service to visitors from around the world in one of Malta's most iconic hotel properties. She was promoted to her current role because of her dedication and diligence”, Mr. Azzopardi said.

Hotel Phoenicia Employee of the Year is chosen through an annual process. Every three months, the Heads of Department nominate employees that excel in their positions and then all those nominated during the year are automatically nominated for the Employee of the Year award. Ms. Pisani received this award because she excelled in her job and showed continuous commitment to the hotel’s core values when leading her team and interacting with guests.

On her Employee of the Year award, Ms. Pisani said: “I’m so proud of this achievement. The sense of satisfaction I get from providing our lovely guests with the care they deserve is thanks enough however this honour is a great one.”

Mr. Azzopardi said: "Antoinette has worked for Hotel Phoenicia for many years and is a much valued member of the team. Shealways has a smile, cares and makes everyone who comes in the door feel special. She is an incredible lady with exceptional customer care and deserves this award for everything she does. The Hotel Phoenicia is proud of Antoinette and what she has achieved."