Live online casino: play table casino and interact with other players with LeoVegas

MaltaToday met with Jacqui Gatt, Live Casino Manager at LeoVegas Gaming, and discussed the differences between live casino and other table games as well as what makes LeoVegas’ Live Casino unique.

Jacqui Gatt, live casino manager at LeoVegas
Jacqui Gatt, live casino manager at LeoVegas

What is unique about LeoVegas' live casino?

Although we’ve offered Live Casino games since LeoVegas launched in 2012, we’ve added a dedicated Live Casino vertical on our site last May. This allows us to focus more on live games specifically and expand our selection. LeoVegas now tops the industry charts with the number of live tables available, offered through six industry leading providers.

We have also recently launched the exclusive Chambre Séparée which is our very own LeoVegas themed studio, offering 24hr Roulette and Blackjack, as well as a celebrity concept Blackjack Party table.

Along with games streamed from studios, LeoVegas offers live streams from brick and mortar casinos, including the Dragonara, Oracle and Portomaso casinos in Malta and our latest premium addition from the St. Vincent resort and casino in the heart of the Italian alps.

Our customers are able to make the most of their favourite games due to our industry leading technology and an award winning UX (user-experience) across all devices.

What is live casino and what makes it different from other table games?

The name says it all – live casino games give online customers the opportunity to play classic favourites which are usually found in a land based casino environment, such as Blackjack, Roulette and Baccarat with real Croupiers, and have the option of interacting with them and other players at the table through the chat feature. Table games are another type of online versions of these games, where game play is based on RNG engine (random number generator), which for some lack the ‘real’ feel that casino customers are accustomed to.

I guess you can say that live casino games offer a more social feel when compared to RNG table games. 

What advantages does a casino player have when playing live casino online?

The biggest advantage is that customers can play on any device of their choice, which allows them to play their favourite games anywhere and anytime they choose due to most online live casino tables being open 24/7. In the past there were some challenges to play on mobile, mostly to do with the size of the screen and connectivity issues. However, with the progression of technology, we believe live casino play suits mobile devices perfectly with retina screens now allowing high definition quality and mobile in general, creating a new level of interaction. Furthermore, with blur-free video, surround-sound and immersive camera views, the experience is as good if not better than it used to be on desktop.

Further to this, it can never get too crowded at the table and customers have a much larger selection of tables to choose from, with a bigger variation of minimum and maximum stake limits to suit both the recreational player and high rollers alike.

Along with unique in-game features which enhance the player experience online, we ensure that our customers play responsibly by allowing them to set deposit, loss and gaming session limits.

With FAQ sections on the LeoVegas website and 24-hour multi-lingual customer support, help is always at hand!

What sort of skills and experience are required to work in the live casino department at LeoVegas?

A true passion for Live Casino and the gaming industry, of course!

The current LeoVegas Live team comes with a wealth of experience in both land-based and online casino, product, CRM and marketing aspects of the industry. This expertise fuels us to focus heavily upon the delivery of a quality Live Casino experience to our online customers.

Having said that, there are also many roles available at LeoVegas within teams that support the Live Casino department on a daily basis. These roles range from content, VIP, retention and responsible gaming to the more technical roles in our IT department. Safe to say, there are many opportunities suitable for people with different skill sets.

What can you tell us about your personal working experience at LeoVegas?

Originally, I joined LeoVegas as a UK CRM Manager one year ago. My previous experience included similar positions in the retention and CRM departments of other online gaming companies based in Malta. Prior to working online, I was a croupier at the Dragonara casino for five years which is where my interest in anything casino related first developed.

When the Live Casino Manager position was made available, I was given the opportunity to switch departments, and work with industry experts from all over the world. Personally, I find this as one of the most attractive benefits LeoVegas has to offer to its lions – the opportunity to grow within the company.

The LeoVegas culture is really fun and friendly, as well as promoting a healthy lifestyle through company benefits such as sport allowance, lunch break classes and a yummy healthy breakfast for all every Friday. Needless to add, the pros of working at LeoVegas are many!

To check out all the open careers opportunities at LeoVegas, visit LeoVegasCareers.com and join their Facebook Page at fb.com/LeoVegasCareers