Is the customer always right?

Josanne Cassar

It is true that as customers we have become more demanding, less tolerant, and less willing to overlook bad customer service. But then again, why should we?

A lesson Israel and Hamas should remember

Alon Ben-Meir

Israel and Hamas need a face-saving way out, but they remain haunted by a deep distrust of each other, which makes it much harder and ever more complicated to reach any agreement

The revised IIP scheme launched last Thursday may have satisfied the European Commission, but one of the main bones of contention has been left unaddressed.

The revised IIP scheme launched last Thursday may have...

James Debono

The introduction of a short term ‘effective residence’ before the granting of citizenship to the rich, should embolden a campaign for amendments to the...

The introduction of a short term ‘effective residence’...

Raphael Vassallo

If the European Court rules that the scheme is illegal… Busuttil’s own refusal to refund an estimated €1 billion will suddenly look uncomfortably like...

If the European Court rules that the scheme is illegal…...

Saviour Balzan

What is with Labour's infatuation with the developers' lobby?

What is with Labour's infatuation with the developers'...

Ordinary citizens fully concur with the need for a separation between ecclesiastical and government affairs

Ordinary citizens fully concur with the need for a...

Saviour Balzan

Very much like World War Z, all politicians eventually succumb to the same virus and turn into zombies

Very much like World War Z, all politicians eventually...

If there was a lesson to be learnt from recent events, it would be that Muscat and his government should stop believing their own hype

If there was a lesson to be learnt from recent events, it...

Cartoon by Mark Scicluna

Cartoon by Mark Scicluna

Raphael Vassallo

There is nothing ‘patriotic’ about an obsessive teenage crush on a party which doesn’t actually represent anything but its own interests

There is nothing ‘patriotic’ about an obsessive teenage...

The choice of next President may provide an opportunity to begin a ‘detox’ process to address the country’s burgeoning political addiction.

The choice of next President may provide an opportunity to...

Contract Rescinded due to MEPA Enforcement Notice

The First Hall of the Civil Court decided on 13 January 2014 that a contract of...

The First Hall of the Civil Court decided on 13 January...

Trending

James Debono

Carmen Sammut

Men and women are now inhabiting a hyper-sexualised scenario but the selfies can be interpreted as an act of defiance against the restraints of the past.

Men and women are now inhabiting a hyper-sexualised...

Jurgen Balzan

Muscat’s audacity on citizenship has not only given rise to nationalistic fervour on both sides of the tribal divide, but raises questions on the...

Muscat’s audacity on citizenship has not only given rise...

Saviour Balzan

Without wanting to sound like a prima donna, had it not been for MaltaToday, no oil scandal would have ever materialised

Without wanting to sound like a prima donna, had it not...

Evarist Bartolo

Statistical data shows that we have an increase in employment coupled with an increase in unemployment

Statistical data shows that we have an increase in...

Claudine Cassar

It is not the major political parties that are to blame for the sorry state of affairs, but the electorate

It is not the major political parties that are to blame for...

Europe is not for sale. Unless you make a really, really good offer…

Raphael Vassallo

Why has Commissioner Reding not already called upon all EU member states which have such investor programmes in place, to instantly withdraw those programmes...

Why has Commissioner Reding not already called upon all EU...