Air Malta revamps fare benefits structure

Airline increases hand luggage allowance.

Air Malta has announced that it has revamped its fare structure, with an iincrease in hand baggage allowance for all its economy and club tickets and a revised fare benefits structure.

The airline’s fares have now been split up in five categories. The economy fares include Special Offers, Saver and Flexi. Club fares include the standard Club and the Leisure Club, a reduced club fare. All fares are entitled to specific benefits.

Customers travelling on Air Malta with economy tickets can now travel with one piece of hand luggage weighing 10kg (from the previous 8kg) whilst club passengers can now travel with two pieces of hand luggage with a total weight of 15 kgs (from the previous (one) 8kg piece). In addition passengers can carry a laptop or a small hand bag.

Air Malta has also increased hand luggage dimensions to 20x40x55 centimetres. The new dimension allowances will become applicable on the 1st November 2011.

Checked in luggage allowances for both economy (20kgs) and club fares (30kgs) have remained unchanged.

Philip Saunders, Air Malta’s Chief Commercial Officer, said the changes are designed to add value to the Air Malta experience for customers since the fare benefits have been upgraded and the fare structure is now easier to understand.

“This represents a further step in Air Malta’s new strategy. These new hand luggage baggage allowances further demonstrate our commitment to putting customers first. By offering travellers the flexibility to carry more hand luggage and by revising our fare benefits structure we are both being more transparent whilst providing our customers with better products and services.”

A full overview of the fare categories and benefits are as follows. They and can be viewed on line at http://www.airmalta.com/fare-benefits

  Special Offers Saver (Economy) Flexi (Economy) Leisure Club Club
Fast Track check-in - - - Yes Yes
Access to La Valette Executive Lounge in Malta - - - Yes Yes
Access to Executive Lounges at selected destinations - - - Yes Yes
Separate Cabin & unoccupied middle seat - - - Yes Yes
Special inflight menu & Open Bar - - - Yes Yes
Priority baggage handling - - - Yes Yes
Flypass KMiles - Yes Yes Yes Yes
Refunds & Cancellations Non-Refundable Non-Refundable 50% Refundable Non-Refundable Full Refund
Changes & re-bookings Non-Refundable from €40+fare difference from €20+fare difference from €40+fare difference FREE+fare difference
Special Inflight Meals on request - - Yes Yes Yes
Unaccompanied Minors Service - Yes Yes Yes Yes
Advanced Seat Selection valid on KM-operated point-to-point flights only)
  At a Charge* At a Charge* FREE FREE FREE
Free Baggage
(for each adult & each child) FREE 20kgs FREE 20kgs FREE 20kgs FREE 30kgs FREE 30kgs
Admin Charge for Online Bookings Yes* Yes* Yes* Yes* Yes*
Free Baggage for each infant 10kgs 10kgs 10kgs 10kgs 10 kgs
Carry-on Hand Baggage 1 (max 10kgs) 1 (max 10kgs) 1 (max 10kgs) 2 (max 15kgs) 2 (max 15kgs)
Baggage Pooling between passengers Yes Yes Yes Yes Yes
Passengers with Special needs Yes Yes Yes Yes Yes
90% Infant Discount Yes Yes Yes Yes Yes
25% Child Discount Yes Yes Yes Yes Yes
Online hotel booking facility Yes Yes Yes Yes Yes
Online car hire offers Yes Yes Yes Yes Yes