Arriva services ‘started well this morning’
Following a week of wildcat strikes, long delays and complaints by the public, Arriva Malta reported good services this morning.
Arriva Malta said public transport services had started well in the morning, following the additional on-the-job training it provided in recent days for support staff and overseas drivers.
Arriva fired some 56 drivers who did not report for work on the first day of the new public transport service. In response, the company brought in UK drivers on a temporary basis. But then again on Friday, a number of other drivers also decided not to report for work.
“With more people travelling it is evident that loading times are increasing as a result of the additional on-board ticket purchases,” Arriva spokesman Danny Gilbert said, adding this was resulting in extra journey time.
Gilbert said that Arriva has been working closely with Transport Malta to mobilise additional resources during the day to enhance the services at times of delay.
Meanwhile, a coordinated short term review of the network is underway. Gilbert said the review had the goal of improving service delivery on selected routes based on customer feedback and early operating experience.
Gilbert added that any service changes resulting from the initial review will be broadcast in advance.