Azzopardi says Arriva service improved thanks to public’s feedback

Parliamentary Secretary Jason Azzopardi reiterates government may have heightened expectations on new bus service.

Parliamentary secretary Jason Azzopardi says Arriva service has improved.
Parliamentary secretary Jason Azzopardi says Arriva service has improved.

Nationalist MP Jason Azzopardi said Arriva services have improved thanks to the feedback and complaints sent by the public and commuters making use of the new service.

"We might have been overly ambitious and heightened expectations at the beginning," Azzopardi said, speaking on Reporter.

He added that thanks to Arriva's service, even the environment has improved and praised the service being given by the drivers and the quality of the buses themselves.

"The public transport is now accountable for its service ... commuters can now complain and write an email if a bus is not on time. This not to mention the money government is now saving from subsidies," he said.

Azzopardi went on to say that people should appreciate the fact that the Maltese government - as opposed to others - is reducing unemployment and increasing jobs.

Azzopardi added people's hurt and complaints should be recognised and addressed with humility. 

 

 

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Of course, this Azzopardi fella uses the bus service himself- THAT'S how he noticed the improvments.
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But if you throw enough resources at a problem you will no doubt some day solve it! The important question is how much will it all cost us tax payers? And why do we keep mentioning the removal of the subsidies when the bus fares went up. The actual costs to the consumers directly or indirectly remained more or less the same. And what about the Park & Ride wasteland that us taxpayers paid for and Arriva got for free and now is nearly always empty?
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Arriva skond Gatt li il-buzulotti spiccaw should have stared off without the public feedback after all the fuss and drinks involved. There was no public feedback on the routes of the old busses now being recalled into service sur gatt.
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I'm sure Malta Today reporters and Dr Azzopardi read today's news from London: "London Says Farewell To Bendy Buses". London Mayor, Boris Johnson described them as "bulky and ungainly monstrosities". He said that these buses were always more suitable for the wide open vistas of Scandinavian airport than "for London's NARROW streets". And these monsters found themselves dumped here roaming Malta's "highways", causing traffic jams galore.
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Yes, because they went back to the old routes after spending millions to replace the old buses and in consultancy fees. The fact still remains that the new (refurbished second hand cars) are too large for our roads while we have been lumped also with bendy buses which have been banned abroad.
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Give credit where credit is due please !! ara vera maltese gemgem...l-ewwel, hamsin sena kullhadd ghid kontra tal linja issa ghax gie servizz gidd qed igergru ukoll.... aghtu ftit cans ...m'intomx had ddumu tistennew xi hamsin sena ohra ta !!Jiena qed nuza dan is-servizz s'issa iktar milli uzajt l-iehor f'erbghin sena!!
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First they gutted the old service and now there is an improvement in reverting back to the old system! My relatives from St Paul's Bay have to be on the bus stop and 5.30am in order to stand a chance to make it to MCAST for the first lesson at 8.00am! Your Government luxury car improves things for you: not for us!
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First they gutted the old service and now there is an improvement in reverting back to the old system! My relatives from St Paul's Bay have to be on the bus stop and 5.30am in order to stand a chance to make it to MCAST for the first lesson at 8.00am! Your Government luxury car improves things for you: not for us!
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" He added that thanks to Arriva's service, even the environment has improved and praised the service being given by the drivers and the quality of the buses themselves.".............. weren't about 90 of the old buses re-introduced after having their engines changed. Couldn't this have been done in the first place and kept ARRIVA out of the picture altogheter or there is something we should know but won't be told.
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"Azzopardi added people's hurt and complaints should be recognised and addressed with humility." ....... Humility by whom Austin Gatt or gonzi? By whom Jason? By whom?