Bus patronage increases by 22% over summer 2011
Transport Minister hails first positive statistics from Arriva service: more people using the buses.
Transport Minister Austin Gatt is toasting a startling statistic that seems to give credence to the effectiveness of Arriva’s public transport reform: an increase of 22% in the number of Maltese and Gozitan passengers using the new bus service.
During August 2011, commuters in Malta increased by 21% over the same period in 2010, while during September.
The main driver of the positive figures was in Gozo, where patronage increase by over 300%. In August, 240,000 commuters used the public transport over the 57,000 who used it in 2010 during the same month (321%) and in September the figure fell slightly to 207,440. The massive leap reflects the normality of a regular bus service on the sister island, whose connections prior to the reform were poor and not as regular.
In total, commuters increased to 3.7 million in August 2011 over 2.9 million last year (27%) and to 3.1 million in September 2011 over 2.6 million last year (22%).
Gatt said the September indicators shows commuters kept using the service even after the tourism peak in August. “These figures shows the trust of passengers in the new service despite its initial shortcomings,” he said referring to wildcat strikes on the first day of service, problems with bus schedules and connections, and a lack of bus shelters that gave Arriva a much-maligned reputation.
“The fact that there are more routes, more destinations and longer services has created more opportunities for people to use public transport. This does not take anything away from the justified complaints of passengers, especially morning commuters who are not finding the service satisfactory.
“Transport Malta will ensure that the operator will keep up to its obligations and provide enough buses to serve all passengers.”
The transport minister added that the increase in patronage will mean Transport Malta does not need to fork out compensation to operators Arriva had patronage decrease in the first year.
But this fact alone will have to be decided in 2012.
























