Applications for temporary electricity supply in boathouses issued

Enemalta has once again issued applications for the provision of temporary supply connections for boathouses in Malta and Gozo. The applications are being received by ARMS Ltd.

According to Enemalta, providing temporary electricity to the boathouses drastically reduced electricity theft and other non-technical losses.

In a statement, the energy provider said the applications formed part of Enemalta’s ongoing commitment to continue reducing electricity consumption irregularities.

It said that services will be provided under strict terms and conditions and only in locations where it is technically feasible for Enemalta to supply such connections. 

To apply for this service, applicants must pay a €460 application fee and a €1,000 deposit on consumption. This deposit will only be refunded when the temporary supply is terminated.

Customers would also need to apply for a renewal of service every year against payment of an additional €230 fee and settlement of all pending dues. If a service is not renewed, electricity supply will be immediately disconnected.   

Enemalta also reserves the right to terminate the temporary electricity supply with immediate effect and without need of judicial recourse or any obligation or liability for compensation or damages of any type or nature if any authority orders the removal of the structure where the service is being provided.

“Last year, Enemalta plc introduced several measures to drastically reduce electricity theft and other non-technical losses. In one year, it reduced non-technical losses by 33%. The provision of temporary supply connections for boathouses at Armier and St Thomas Bay was aimed at reducing the Company’s losses in these areas and at removing irregularities, including illegal sharing of electricity supply connections. Enemalta carried out thorough inspections of the two areas and removed over 200 suspected irregularities. It also implemented several measures to discourage similar abuse,” the company said.

Initial estimates based on electricity consumption registered this summer indicate that in previous years Enemalta was losing over 40% of its potential revenues from electricity services at these locations.

The Company said it was maintaining its efforts in this direction and is now focusing on other areas in Malta and Gozo to keep reducing non-technical losses and to safeguard its revenues.

Applications for the provision of temporary supply services for boathouses are being received at the ARMS Ltd Customer Contact Centres at Blata l-Bajda or Valletta, until Friday 30th October 2015. Application forms (Te Form) can be obtained from the ARMS Contact Centres or downloaded from www.smartutilities.com.mt or www.enemalta.com.mt.

The temporary supply connections shall only be provided if it is technically feasible for the existing distribution network to support these services at the requested locations. If the Company determines that the requested services cannot be provided, the application fees will be refunded.

The temporary electricity supply provided by Enemalta shall not grant the applicant any right or entitlement of any nature on the property in question, or result in the acquisition of any right or entitlement to the applicant from third parties. If customers or anyone else acting on their behalf, are caught tampering with the electricity supply or providing any irregular supply to third parties, the service will be immediately terminated without prejudice to any other action which Enemalta may take to protect its interests. The company will not accept applications from customers who have outstanding debts on any other utility account.

For assistance, customers may contact ARMS Ltd on helpline 8007 2222 or by email on [email protected]. 

More information about Enemalta is available at www.enemalta.com.mt.