Businesses investing more in IT outsourcing

In 2012, the percentage of the IT budget designated for outsourcing services in the US was up 23% according to an annual outsourcing study IT Outsourcing Statistics 2013/2013.

In 2009, the increase had been by 6.1%, in 2010 by 7.1%, by 7% in 2011 and by a staggering 8.6% in 2012.

Referring to the increase in outsourcing activity that is being witnessed in the market, Chris Demicoli, Business Development Manager at Smart Technologies explained how this fact is also owed to different factors such as; use of IT in business in general, cost of having in-house professionals with knowledge and skills to cater for the different aspects of the business and increase in the take up of cloud technology which in itself drives companies to outsource the management of its cloud infrastructure.

"Current data shows how IT organizations have started to embrace cloud-based applications as well as expand outsourcing of IT operations. Other factors are also supporting decisions to outsource IT functions, including the ever-present desire to reduce costs. This is what spurred Smart Technologies to move in this direction and make IT Outsourcing one of our core operations," added Mr Demicoli.

Smart Technologies' Outsourcing services include End User Services to help businesses manage their systems and devices run at maximum efficiency, Computing Services including the management of servers, Laptops, and PCs, Network Outsourcing Services for the setting up affordable and reliable networks and outsourcing of Security Services, helping businesses improve their IT security structures.

Lately, STL's outsourcing services have also started to include a Mobility Solutions service, providing clients with a mobile infrastructure that is secure, stable and cost-efficient and that can be adapted to your changing business needs.

"Adaptability is what defines us from our competitors. We achnowledge that different businesses have different requirements and targets. We offer the flexibility of adapting their outsourcing requirements to deliver a tailored package so no matter the size of the business, we can deliver," concluded Mr Demicoli.

For inquiries on STL's IT Outsourcing capabilities, contact Smart Technologies Ltd on 21 443 327 or via email [email protected]