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ROCS Travel awarded Lufthansa Travel Agents' Award 2014
The Lufthansa Travel Agents’ Award is given out on the basis of achievement in leisure travel services, quality assurance and committed customer care, and demonstrates a company’s willingness and ability to make travelling more customer-oriented.
Rachel Vella receiving award from Frank van den Steen, Lufthansa Regional General Manager for North Africa, Malta and Adrienne Buedinger, Lufthansa Key Account Manager, Malta
Having been in the business for over 40 years, the ROCS Group has grown to become a trustworthy brand, with ROCS Travel at its forefront. Synonymous with outstanding and well-priced travel, its years as one of Malta’s top travel agencies have resulted in over 30,000 satisfied customers making use of its services.
At this year’s Lufthansa Agents Awards Ceremony, held on Wednesday 26 November, all of ROCS Travel’s hard work and constant drive to better its array of products and services were celebrated when the company was given the coveted Lufthansa Travel Agents’ Award.
“We were thrilled to receive this award,” says Rachel Vella, ROCS Group Director.
“ROCS’ primary aim has always been to deliver a sterling service to all our esteemed clients and this goes to show that we’ve managed to do just that. We are far from perfect however we do go the extra mile.
“This is only the beginning, however, as we constantly strive to improve and innovate. But, this way, we know that what we’ve been doing has been working,” adds Vella. “Ultimately, over 30,000 people cannot be wrong in choosing ROCS Travel!”
The Lufthansa Travel Agents’ Award is given out on the basis of achievement in leisure travel services, quality assurance and committed customer care, and demonstrates a company’s willingness and ability to make travelling more customer-oriented.
ROCS Travel would like to thank both Lufthansa for this honourable award, as well as the 30,000 customers who, at one point or another, have made use of its services.
