New upgrades announced for MyMelita app

Melita has launched two functionality upgrades to the MyMelita app designed to provide Melita subscribers with more control over their account and easier access to Malta’s largest outdoor Wi-Fi network - MelitaWIFI.

The latest app version now offers real-time monitoring and control functions for subscribers to control their fixed and mobile telephony service usage. The usage records are available for all contracts and subscriptions: pre-paid, hybrid or pay-monthly plans. App users are also free to choose the level of detail they wish to know, ranging from the balance of available free minutes to downloadable itemised call records.

A second functionality upgrade provides information about MelitaWIFI outdoor zones around Malta and Gozo using the GPS function in-built into a mobile phone or tablet. The app will identify a users exact location via GPS and suggest the closest MelitaWIFI outdoor zones. App users will also be able to search for MelitaWIFI outdoor zones within the proximity of their desired destinations. The app will also help users to control the use of their mobile data packages and to modify their registered devices for outdoor Wi-Fi services.

In addition to recent functionality upgrades, the MyMelita app offers a convenient, always-on, one-stop service for information about SMS and Data bundles, mobile top-ups, payments, service queries, billing details and more, without the need to call or email a customer care representative.

Over 15,000 users have already downloaded the MyMelita app since launch. The free app is unique for Malta and the telecommunications industry because it brings together both prepaid and postpaid subscriptions for Mobile, Internet, Television and fixed Telephony services.

The MyMelita app is available for free download from Google Play store for Android Smartphones running v2.3 or better via this link: www.melita.com/MyMelitaAndroid. iPhone and iPad users running iOS v7.0 or better can download the app from iTunes Store via this link: www.melita.com/MyMelitaApple

Customers are invited to send any feedback they may have via www.melita.com/contactus or through the app itself.