Bank of Valletta inaugurates Bugibba branch
Bank of Valletta has officially inaugurated a Bugibba branch, situated in Triq il-Halel.
The new branch, BOV said, represents its commitment to offer an improved level of service and “has been designed to reflect Bank of Valletta’s brand standards where customers will get a personalized service in a private and friendly environment.”
The Branch was inaugurated by the Finance Minster Tonio Fenech, in the presence of BOV Chairman Roderick Chalmers, and BOV CEO Tonio Depasquale.
Speaking during the event, Fenech said banks carry an important social responsibility and remarked that Maltese banks have always adopted a prudent approach. As a result, he said,the Maltese banking system proved to be resilient particularly during the international financial crisis.
This factor is an important contributor to the country’s competitiveness, which is essential in our efforts to attract more investment and jobs to our shores, Fenech added.
In his own address, Depasquale said “the €1.7 million invested in this branch clearly demonstrates the Bank’s drive to work closer to the Maltese Community and to provide an efficient service as outlined in our Brand Promise, strengthening our commitment to the success of our clients. In addition, this year the Bank will be making a capital expenditure of €13 million towards upgraded IT systems.”
“Our branches remain our most important service delivery channel largely due to their accessibility to our clients,” he added. “Every development made is based on the latest and most advanced technology to strengthen the service provided by our branch network rather than to substitute it.”
Saying that clients remains at the core of all of BOV’s activities, he added that “we consistently upgrade all our customer-facing processes. For this reason we reiterate our commitment to provide the highest quality customer service while rendering a personalized service to all our clients. This is the objective of today’s inauguration.”
The new BOV branch in Bugibba is open to the public as from Friday 14, January 2011 and is managed by Claudia Chetcuti.
The branch was also blessed by Bugibba parish priest Fr Christopher Galdes.